Since the takeover of Ukash and paysafecard by Skrill things have been changing within the new aggregate company. Things are changing for customers too but they’ll still get the service they’ve come to expect from these established companies now that they’re working together.
The initial deal to acquire Ukash was forged late last year but now that the deal is officially completed there are more changes on the way. Most notably Ukash will not be available to buy in stores anymore, customers will now need to switch to the new paysafecard. The new system will work the same way, however and those familiar with Ukash will not take long to pick up paysafecard. The principle is the same, top up with cash in store then use the card purchased to deposit money online. Customers will still be able to use their already purchased Ukash vouchers for a time, but won’t be able to buy anymore while they’re being phased out of the market.
The main difference here is the name, so customers can still feel comfortable using the same trusted system with this new name. If you’ve used Ukash in the past it’s not difficult to switch over to paysafecard. There’s great support standing by to help too, you can use the handy FAQ’s on their website to answer any questions you may have about any changes.
David Sear, the new Chief Executive Officer of Skrill is more than happy with takeover, stating that the company is proud to support all customers, whether individual or business, with the world’s largest cash replacement payment method available online. He also looks forward to serving the combined consumer base of the two companies, which encompasses millions of customers around the world.
He went on to say that Ukash is a perfect example of a great British business, and that because of this he is excited about the acquisition that will considerably extend their brand reach in the prepayment market.
Is anything changing?
In essence the product remains the same, players still get to keep their credit card details safe and private while playing online and can use the system to trade cash for online credit. Executives at Skrill stated that they were hoping that this acquisition would help boost their worldwide presence and overall profits. This is good for customers too as it means that Paysafecards will be available in even more places than they were previously.
Most sites that accepted Ukash vouchers will now accept Paysafecards so if you’re an online player you’ll still get the same experience and the same wide range of supported sites. Although it may seem daunting at first to change providers it won’t take long to get used to using the new system. Paysafecard is available in a number of locations so there’s no need to worry about availability, and most providers of Ukash will also switch over to providing paysafecard. You can even download the paysafecard app and find suppliers in your area, organised by the closest to you. On this app there are also videos for both customers and providers, so everyone is informed on how to use paysafecard.
There are also no fees with paysafecard for the first year, so players will still get to use 100% of their balance the way they want to. It’s also possible to top up a Skrill digital wallet with a paysafecard, so if there’s a site that takes Skrill payments instead of paysafecard customers can switch their balance over into Skrill.
Overall customers stand to benefit from the takeover as it means wider availability of paysafecards, better support and the same reliable service they’re used to with Ukash. The addition of an app with helpful videos is great for anyone who needs extra help to get to grips with the changeover.